We value the trust you place in us. That's why we insist upon the highest standards for secure transactions and customer information privacy. Please read the following statement to learn about our information gathering and dissemination practices.
Information we collect
Mamuupayz reads the text messages (SMS) received by you from various service providers, including but not limited to financial institutions, mobile service providers, utility companies and retail outlets; related to one or more transactions, including availing services, orders, billing and renewal notifications. The information in these text messages enable us to provide you the most user friendly payment experience. The application only accesses business messages that usually originate from alphanumeric senders and does not include messages that originate from 10 digit numeric numbers.
At the time of registration with Mamuupayz, an Mamuupayz account is created for the user with user’s email address and mobile number. Additionally we also capture phone related information such as IMSI, Device Name and Android Version. Depending on the payment service availed; user might need to provide Bank account number, Credit/Debit Card number, Card Expiry Date, Name on Card. All the above information is securely stored within Mamuupayz Systems as per the PCI DSS standards. Further to that, encryption mechanisms are used to protect the transmission of this data to Mamuupayz backend servers.
When the user conducts a transaction, Mamuupayz may collect transaction information which may include – Date, time, transaction amount, Merchant, payment method, Payment instrument, location, email and phone number of user and merchant, offers associated with transaction, description of transaction.
Log File Information:
When you use Mamuupayz, our servers automatically record certain information that your device sends to our servers. These server logs may include information such as your web request, Internet Protocol (IP) address, platform type, browser type, browser language, web request, referring/exit pages and URLs, domain names, amount of time spent on particular pages, the date and time of your request, your phone number and status information. When you use the Mamuupayz mobile app, our servers log certain general information that our application sends whenever payment related activity is performed in the app.
How we use the information we collect
We use information provided by you to operate, maintain and provide to you the features and functionality of Mamuupayz service. In particular, your mobile number is essential to your use of the Mamuupayz service and will be retained. Billing/bank account details are stored (until deleted by you) in our secure and PCI-DSS certified infrastructure. Transaction logs are stored as per the tax and regulatory compliance.
Since the application is in the financial space, certain information elements such as email addresses and device details are used in the fraud detection module in order to serve you better.
We may use both your information (such as anonymized usage data, IP addresses, platform type etc) to improve the quality and design of the Mamuupayz service to create new features, promotions and functionality by storing, tracking and analysing user preferences and trends.
Information we share
We respect your privacy and share your information with 3rd parties ONLY on need basis in order to fulfil the service being provided to you. These cases include: during registration, using your mobile phone number for verification, either by SMS or a phone call; during transaction, sending the bank account credentials to the banking partner in order to complete the transaction. In both these cases, we ensure that the communication is secured to utmost security levels. We may also need to share the information with government agency in order to comply with the law. Other than the cases mentioned above, we don’t share any personally identifiable information to any other third party.
We use Analytics tools, such as Google Analytics, to understand the trends and improve upon our services. We share only non-personally identifiable information for this purpose and the data would consist of cookie and usage data, with usage data being category and action information.
MAMUU INTERNATIONAL PVT LIMITED.
SHRI RAAM COMPLEX
NO 242/2 PN ROAD, NEAR PILLAIYAR KOVIL
TIRUPUR, TAMILNADU-641 602
PHONE: 0421 4610505
MAIL ID: firstname.lastname@example.org